ApiSeller Legal Agreements

International Digital Services, API, Privacy, and Refund Policies

Refund and Balance Policy

ApiSeller maintains a fair, transparent, and compliant refund policy in accordance with UK consumer protection laws and international payment standards. This Policy defines the terms under which payments, balances, and refunds are managed on https://apiseller.com.

1. Payments and Balance System

All services available on the Platform are paid services.

Payments may be made via credit/debit card, bank transfer, or trusted international providers such as Stripe, PayPal, or Wise.

All payment data is processed securely through verified third-party gateways; ApiSeller does not store full card details.

Loaded balances are non-transferable and non-withdrawable outside the Platform.

Once a payment is confirmed, the User authorizes service delivery and acknowledges acceptance of this Policy and the Platform’s Terms and Conditions.

The Company maintains accounting and transaction records in accordance with UK Financial Conduct Authority (FCA) and anti-money laundering (AML) regulations.

2. Refund Eligibility and Conditions

The User may request a refund within 30 days of the top-up date, exclusively for unused balances.

Refunds are processed via the original payment method, net of applicable transaction or processing fees imposed by the payment provider.

Refunds are not applicable to partially used, active, or completed services.

If a service fails to start, is interrupted, or is canceled due to a verified technical error, the corresponding amount is automatically credited back to the User’s balance.

Refunds requested after the balance has been partially or fully consumed cannot be honored.

3. Fraud, Stolen Cards, and Unauthorized Transactions

The use of stolen or unauthorized cards, identity theft, chargeback abuse, or fraudulent activity will result in immediate and permanent account termination.

The Company reserves the right to freeze or withhold balances and report such activity to the National Crime Agency (NCA) and other competent authorities in the United Kingdom.

All relevant transaction information may be shared with payment processors and law enforcement agencies in accordance with applicable financial and criminal regulations.

Users found engaging in fraudulent activities forfeit all balances and may face criminal prosecution and civil liability.

4. Dispute Resolution

In the event of a payment dispute or chargeback, the User agrees to first contact ApiSeller Support at info@apiseller.com before escalating to their payment provider.

The Company aims to resolve all verified refund requests within 5–10 business days after confirmation of eligibility.

5. Policy Updates

ApiSeller reserves the right to modify this Refund and Balance Policy at any time to comply with new legal or financial requirements. Updates take effect upon publication at https://apiseller.com/refund.

By using the Platform and maintaining a balance, the User acknowledges and accepts the latest version of this Policy.

6. Legal Entity & Contact Information

This Refund and Balance Policy applies to ApiSeller.com, operated by Hedora Media LTD (England & Wales).

For refund or payment-related inquiries, please contact:

📧 info@apiseller.com
🌐 https://apiseller.com
🏢 Registered Office: London, United Kingdom
© 2025 ApiSeller.com – All Rights Reserved.